Faced Paced and Long Hours - Anonymous employee Health Catalyst Employee Review

3.0
Jul 27, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Loved the Health Catalyst way and Community! I appreciated the CEO honestly and transparency. Being a remote first company was great! I loved how employees can make changes and make a difference within the company. The fast paced environment was great! I loved the sense of community within the ATM and community events!

Cons

Long hours with changing work requirements and deadlines. Lack of a flexible work schedule. The work expectations were unrealistic. My manager provided an unsupportive environment for my career growth. My manager was micromanaging and unprofessional. I was told when I was hired that my hours would be 40 hours a week only to have to work 50-60 hours to meet work expectations.

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Health Catalyst Response
1y
Thank you for taking the time to share your experience. While I’m grateful to hear that you appreciated the Health Catalyst way, our sense of community, and our commitment to transparency, I’m saddened to hear that your experience with your manager did not reflect our values. I recognize how difficult, frustrating, and disheartening it must have been to have such a relationship with your manager and to see your role require significantly more hours than expected. I sincerely hope that you felt comfortable sharing your concerns with People Operations. I deeply believe in fostering an environment where team members feel supported, trusted, and empowered to grow in their careers, one where team members can maintain a healthy work-life balance. Feedback like yours is invaluable in helping us improve, and I appreciate your suggestion regarding a formal manager review process. Leadership accountability is critical, and we will continue to evaluate ways to ensure that all team members are supported in their roles. Thank you again for your contributions and for sharing your perspective. Your feedback is important, and I appreciate your honesty in helping us create a better experience for all team members. I wish you the best in your future endeavors. -Dan Burton

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5.0
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Remote work, good pay, wonderful people

Cons

The company grew too big too fast and has been trying to downsize erratically

3.0
May 5, 2026
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Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
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