Product and Services organizations remain at odds - SVP-Technology Health Catalyst Employee Review

3.0
Dec 12, 2023
Recommend
CEO approval
Business outlook

Pros

1. Employee-centric culture is world-class. 2. Benefits are outstanding 3. Customers are wonderful to work with.

Cons

1. Company has always operated as two different organizations product vs. services. Their strategy and goals are not aligned between finding new customers to satisfy investors versus keeping existing customers. 2. Continual annual layoffs has put company in constant reorganization mode 3. Significant brain drain over the last 3 years. 4. Lack of focused execution.

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Health Catalyst Response
2y
Thanks for your review. I’m glad to hear our focus on team members is reflected in your experience. As a leadership team, we are working on our stakeholder strategy, which includes addressing the dual importance of both our technology and our services to our overall company strategy. As we continue to refine these strategic priorities, we will share in our regular all team member meetings, so that each of us can align on goals and focused execution of our 2024 operating plan. Thanks for your more than five years of contributions to our success! -Dan Burton

Explore other reviews about Health Catalyst

5.0
Jan 30, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, good pay, wonderful people

Cons

The company grew too big too fast and has been trying to downsize erratically

3.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
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