Love the company but worried we have lost our north star - Analytics Director Health Catalyst Employee Review

4.0
May 12, 2023
Recommend
CEO approval
Business outlook

Pros

The company really tries to listen to team members. I understand the struggles between being a public company and meeting the expectations of Wall-Street, all while trying to provide the best experience for team members. Sometimes when things are tight these two can be in conflict. Health Catalyst tries to maintain that balance with good benefits and flexibility in how and where we are able to work.

Cons

We started out as an outcomes improvement company who was really trying to change healthcare one health system at a time. The move to a publicly traded company has pushed us towards products first and now it feels that the improvement conversations are not even happening. We have developed the 7 question improvement framework as well as the 3 systems approach to outcomes improvement, and those feel like they have fallen by the wayside as the acquired companies and team members haven't been taught or brought to understand the methodologies. It doesn't even feel like we talk about this any more, which is sad because it is our mission.

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Health Catalyst Response
2y
Thanks for your insightful review. I agree with you that we are an outcomes improvement company and that market realities have been difficult. We have needed to make strategic adjustments that rely on building strong and deep partnerships with our clients, but we must always strive to keep our mission to drive massive measurable improvement as our guide. I believe our tech-enabled managed services offering has incredible potential to ramp up and scale improvement throughout the industry. It helps healthcare organization address efficiency issues, it brings on new world-class team members to Health Catalyst, and we benefit from these new team members’ experiences in driving improvements. We will look for these “win-win-win” scenarios whenever possible. Team member engagement drives our flywheel and is our priority both as a leadership team and myself personally. While we try to live up to all of our values and operating principles, there are times we will fall short. Please keep sharing when that feels like the case. We love and appreciate every team member at Health Catalyst, and will continue to strive to enable every team member’s high engagement in a mission that aims to positively impact every person on the planet. Thanks for you contributions to our success!

Explore other reviews about Health Catalyst

5.0
Jan 30, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, good pay, wonderful people

Cons

The company grew too big too fast and has been trying to downsize erratically

3.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
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