Still a good place to work, but trending in the wrong direction - Anonymous employee Health Catalyst Employee Review

3.0
Jan 22, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Really great at being a remote-first company. - Mission of Health Catalyst is easy to connect with and get behind. - Great people across the organization that want to do excellent work. - Dan Burton is an exemplary leader. - They provide a lot of autonomy (sometimes too much). - They aspire to do world-class work and be a great partner to the companies they serve.

Cons

- New executive leaders lack alignment with the cultural values that have made Health Catalyst such a great company. - Pay is not at market and they don't have an effective, standard approach or process to promote/advance employees. It's highly dependent on your relationship with your manager and their standing in the organization. They are working on this, but they have a long way to go. - As they grow, they are really struggling to effectively scale their plans and processes across the organization. Employees often get lost in the middle and too many decisions that should be managed elsewhere are stuck at the top. They aren't building effective decision making across different levels of the organization. - They do a lot of acquisitions and lack a strategic plan for integrating the company and their products/services. This leads to a lot of confusion, duplication of efforts, and leaves employees uncertain about the future.

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Health Catalyst Response
4y
Thank you for this review and for the two years you spent at Health Catalyst! I hope you've found a career path and company that are working well for you. I appreciate you sharing the positives you experienced while you were at HCAT, including the connection to the mission, our aspirations, remote flexibility, and thank you for your kind words directed towards me. I also appreciate your feedback on areas for improvement. As new team members join the company, including new leaders, there is a balance between enabling these teammates embrace and adopt the operating principles, the cultural attributes, and mission-orientation of the company, and for the company to be open to new ideas and ways of doing things brought by those new teammates. This is tricky, and sometimes comes with some bumps in the road along the way, to be sure. We're working on the compensation element, diligently, and I'm excited about all the elements that are favorable to team members that are included in our 2022 operating plan. We'll keep working to provide competitive, above-market compensation every year moving forward, just as we have every year since our founding. The past couple of years have certainly presented unique challenges in that regard, and we haven't been perfect in our response to those challenges, by any means. But our intent has always been to do as much as we can, as soon as we can, to share the success we have with every team member at Health Catalyst. I also acknowledge the challenge any organization, including Health Catalyst, faces as we scale. Scaling from 5 team members to 50 was challenging. Then we faced different challenges scaling from 50 to 500. Now we're at 1,500 team members and contractors, and this kind of scale presents additional, and in some ways, more complex, challenges. This also includes learning how to effectively and seamlessly integrate teammates and technologies that come to us through acquisition. Also not an easy task. But we're studying these processes, seeking for continuous improvement, and are motivated by our mission to strive for excellence in order to keep moving forward to 5,000 team members and then 15,000 and then 50,000 and beyond. If we are to accomplish our mission we will need to be 100X to 1,000X our current size, so we will continue to carefully study how we can become better and better at scale. Thank you again for the two years you spent at Health Catalyst, and I wish you success in your current and future endeavors. Best, Dan

Explore other reviews about Health Catalyst

5.0
Jan 30, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, good pay, wonderful people

Cons

The company grew too big too fast and has been trying to downsize erratically

3.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
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