Oct 8, 2020
Health Catalyst Response
5yThank you for this insightful feedback, and thank you for your nearly 10 years of contributions to Health Catalyst! You've seen a ton of change and growth and mistakes and challenges and you've stuck with us through all of it. For that I'm sincerely grateful. And you've done it in critical roles, including your current role as an Analytics Engineer. I'm glad to hear you've had flexibility to pursue roles that worked within your personal life's situation and needs as well, that's certainly our hope for every team member. I appreciate your feedback regarding time off in the context of our professional services financial sustainability targets centered around utilization. This is tricky, to be sure, and is something we've discussed at length as a leadership team. I think we're going to start evolving our definitions of success in professional services to align more tightly with your perspectives around focusing on measurable improvement and client success as primary metrics, even more so than we have historically. And I think this will be an important part of our growth and success moving forward. We'll also work to continue to reinforce that team member engagement remains at the center of our strategy and our flywheel. Thank you again for your dedication and contribution this past decade! With respect, Dan