Where do I start? As I stated, I feel Dan does honestly care about employees, but I don't know if he truly knows what is really going on for people that are many levels below him. I hear him promote that he does skip level meetings. I was scheduled to be in one over a year ago and it was cancelled and never rescheduled.
As far as promotions, I've been with the company a little over 4 years and I have not once been promoted. I have been given many kudos on my work and I feel I am respected by my co-workers, but it never happens. I feel unless your last name is "Burton", you are related to someone on the executive leadership team, you came here from Northwestern, you are close friends with someone in executive leadership or are a white male (I am not), then it is really hard to ever move up in this company. I am beginning to get really discouraged and wondering what am I working hard for this company for when they don't care about the hard work I am doing?
Also, within ASO I have no clue how you really get promoted or level up. I have seen presentations and they sound really good, but I don't know who you need to know or what you need to do to be promoted. I see people given opportunities to be SMEs and work on projects and in my mind I am asking "Why them?", "How were they chosen?". For example, when COVID started new apps were created and adapted to help our clients. How were those AEs and ADs chosen to help on that project? I don't remember anyone asking for volunteers or anything along those lines. Maybe it happened and I missed it, but somehow they were chosen and I have to wonder and fear if it was because "They were the chosen ones", "They knew the right people" and it always seems like the same ones are "the chosen ones".
One other thing that I feel can hurt being promoted in ASO and probably anywhere in this company is who you have for a manager. If they advocate for you, then great and if they don't then you are left to advocate for yourself by yourself. And then within ASO you have the HR manager and the Field Manager. Do they talk? I hope so.
Speaking on work within ASO, the work can get boring within ASO. Even though there are different levels, I don't think they have solved the problem of a junior AE doing the same work as a senior AE and consultant AE. Again, some senior and consultant AEs are given other opportunities to grow and shine, but not all and I don't feel the opportunities and those chosen are done fairly.