I'm sticking around... BUT there are some serious issues that get in our way - Anonymous employee Health Catalyst Employee Review

3.0
Aug 17, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My last review was 5 stars. Now it's 3. Still a great to work at. They give you all the tools you need to successfully work remotely. Leadership at the top is genuinely concerned with the team member experience. The benefits are top notch. Got to take advantage stock options! Pay for my role is competitive. But it's not all about the money for me.

Cons

There are so so many competing initiatives/projects/products. Often times ASO/pro services get priority when working with a client and build something (through Qlik/Tableau/PowerBI) when there's already a technology product that offers the same darn thing that can easily be installed and has the domain expertise behind that product. This kills morale and creates unnecessary tension between ASO and Tech/Product. Oh and not to mention, it kills the culture. Why do we compete with ourselves when we've got actual competitors to worry about? Really, it's just so INEFFICIENT and that's the most disappointing part. Even within tech/product itself, there are products that overlap that cause confusion on which product does what. I'm also concerned with so many acquisitions lately. More around the culture of Catalyst. I'm afraid we're going to lose the Catalyst culture. Who's making sure these folks integrate well into the company? The other thing that concerns me is that I don't feel comfortable speaking up in the department I work in. Leadership in that specific department is quite homogenous and it seems like they think the same and they all seem to just love to just constantly talk. There's no diversity and they don't encourage team members to speak up. HOWEVER, I do feel comfortable going to any executive leadership member to discuss any issues e.g. Dan B, Linda L, Patrick N, Paul H. They are AWESOME and genuinely listen to you when you go to them. But not the department I work in. I do feel like I'm a part of Health Catalyst, just not the department Iwork in - it's a strange feeling.

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Health Catalyst Response
5y
Thank you for your feedback and for your contributions these past four years! I also appreciate the transparency around ways in which we've fallen short since your last review. I find much of your feedback resonant and agree we have opportunity for improvement. First, as it relates to our need to become more and more integrated and consistent across product and services, I agree strongly with this. This has been a major focus in 2020, and I do believe and see evidence that we're meaningfully improving, but there's still a ways to go. We'll keep working on this with cross-organization initiatives, led within company operations (which spans across product and services). And likewise, we're working hard to improve our product management capabilities, which will continue to be a focus area in 2021 as well. Regarding our M&A activity and the importance of cultural integration, I agree strongly that this must be a significant area of focus for us, and that it's difficult to effectively integrate companies and even more difficult to do this multiple times in one year. I am focused meaningfully here, Linda Llewelyn, our Chief People Officer, is focused here, each business unit leader who is taking responsibility to integrate these organizations is focused here, and People operations is focused here as well. We have developed an integration play book that we're constantly updating and improving, in the context of being "continuous learners" and also with the recognition that we will likely participate in additional future acquisitions. Finally relative to you not feeling comfortable speaking up, this is absolutely not what we need if we are to accomplish our mission and succeed as a company. Would you be willing to set up some time 1:1 with me and/or with Linda to help us better understand your situation so we can then work to improve here? Thank you in advance, and thank you for sticking with us -- I hope that a year from now you'll update this review back up to five stars! Best, Dan

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Pros

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Cons

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3.0
May 5, 2026
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Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

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Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
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