Health Catalyst is a great place to work with great benefits. - Support Services Health Catalyst Employee Review

4.0
Jul 19, 2019
Recommend
CEO approval
Business outlook

Pros

Understanding and family oriented culture. Very transparent company with an excellent CEO in Dan Burton. Dan is very open and willing to talk to anyone about anything and truly portrays that he cares and wants to make sure people are taken care of. Company goes above and beyond in my experience to make sure every employee is treated fairly. From my view the work/life balance is a very important thing to management and they make sure that people are taken care of if work starts taking over the life aspect. People Operations Team is outstanding and they do great things continually for the employees. Excellent Health Benefits, PTO. Holidays, 401k Matching and flextime to mention a few of the things that are incredible. Company is serious about paying people what they are worth and continually give attention to the area of compensation to make sure they are more than fair. Excited to see what the future holds and continuing to work hard to see changes continue to happen for the better.

Cons

Sometimes there can be a lack of direction on things that need to be done that can make it difficult because of back and forth on decisions. There is a lot of work to do and people are very busy. So much so that it can be hard to get a meeting with key people to make the final decisions to move forward. So times there can be decisions made to move things forward that could be stopped when a fellow teammate and asks why the wheel is being re-created. Direct and decisive communication is not a strength in many areas which can be frustrating at times. Seems like there are many people that have many responsibilities that are spread very thin over many things that need to be done.

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Health Catalyst Response
6y
Thank you for your detailed review and feedback, and thank you for your kind words -- I appreciate it. I'm glad to hear of all the positives you've experienced while working at Health Catalyst, including the compensation, benefits, people operations, and work life balance. These are certainly areas of focus for us, so I'm grateful to hear that these have been positive aspects of your experience at Health Catalyst. I also appreciate your feedback regarding decision making, communication and utilizing a bottoms-up process for prioritizing company initiatives. I agree strongly that we should be deeply informed by team members who are closest to the work of building our technology and then using that technology to help clients improve, in prioritizing initiatives at Health Catalyst. I know this was a central input in choosing the "tier 1" initiatives that Paul, our COO, has shared with all team members. We can always do better, however, so we'll review ways to proactively solicit that feedback from the front lines as we think about prioritized initiatives, particularly as we prepare for 2020 planning. We'll also keep working to improve our communication at each level of the company. I view communication as a central part of an effective manager's role, and as such we need to provide robust training and a system to help those managers be really effective. We'll keep working on this. Thank you again for your feedback and for your contributions to the company this past year! Best, Dan

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5.0
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CEO approval
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Pros

Remote work, good pay, wonderful people

Cons

The company grew too big too fast and has been trying to downsize erratically

3.0
May 5, 2026
Recommend
CEO approval
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Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
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