Incredible company - the real deal - Engagement Leader Health Catalyst Employee Review

5.0
Feb 24, 2019
Recommend
CEO approval
Business outlook

Pros

Our CEO is fantastic genuinely cares about team embers AND about our growth. The industry is fickle and HC keeps an ear to the ground to sense shifts that we need to be ready for. The vision is real as is the passion of the majority of staff. Although it will be about 2 years without a raise (due to my current salary, ranges and restructuring), I accept this as a small loss that is offset by the generous benefits, stable work environment, bonus's and education benefit. Everyone I work with is willing to go the extra mile or two to make sure our clients needs are met. I feel blessed to be at Health Catalyst and hope to continue to contribute for many more years.

Cons

There is a bit of a boys club in upper leadership. I think it is viewed as this due to the longevity and gender of some leaders. However, it permeates the culture and is noticeable. Some sense this small group of men make behind the scenes decisions and bypass transparency; some people have been 'black-balled' due to ONE person's experience that was shared with other men in the club. Maybe that is the nature of the beast, but it doesn't fit in the culture HC is promoting. The other major issue I see is communication barriers between departments; I think people try but the wheels spin fast at HC and it is a challenge to keep up.

avatar
Health Catalyst Response
7y
Thank you very much for sharing this feedback. I have read it and reread it, as there are some elements in this feedback that are critical to deeply understand and then ensure we address. Thank you also for your kind and encouraging words regarding the positives of your experience. Also, I appreciate your willingness to sacrifice for the company -- but I am also happy to share some good news with you. Last month as the board approved our final 2019 operating plan it included a salary increase policy change, that enables us to give every team member who is not on a performance plan a base salary increase, even those who are at or above the 75th percentile for their position. It won't be a huge raise -- likely around 1.5% -- but it's something, and it was important for us to find a way to include it, to recognize and express appreciation to every team member for their great work. So that will come for you as of January 1 of next year. I'm also really grateful for your long-term commitment to the company and its mission. Your deep engagement in the mission is at the center of our flywheel -- and it is central to our long-term success. Thank you also for sharing your concerns about upper leadership and the potential of being a bit of a 'boys club.' This is a dynamic that I am concerned about as well, as we do have a leadership team that, like nearly every other level of the company, includes only approximately 30% of its members who are female. The tech industry in general is even more skewed towards males. I also am concerned about the notion of a team member being hamstrung in their opportunities at the company based on only one person's experience. We have a stated performance management policy where we give team members a second chance for precisely this reason, among a few other principle-based reasons, including exhibiting the humility to recognize that when there is a performance issue, almost always we as a company could have done better in that situation as well. Furthermore, I want to share a deep personal view that it is critical that no one is untouchable, including myself and everyone else at every level of the company. It is critical that we be consistent in our commitment to the values of the company. And when we make a mistake, that we quickly admit the mistake, apologize, and work to fix it. This applies to me, to every member of the board and the leadership team and every other team member at Health Catalyst. Let me conclude with an invitation. Would you consider setting up a 1:1 with me to help me better understand these items so that I can be better informed in seeking to address any issues and enable our company and our leadership to improve? I would commit to you to keep our conversation private, and would very much appreciate the opportunity to better understand your perspective. Just reach out to Jenn Howard, my assistant, if that will work for you. Thank you again for your commitment to helping our company be successful, to helping us achieve the worthy mission of the company, and to being willing to stay committed to this mission long-term. Best, Dan

Explore other reviews about Health Catalyst

5.0
Jan 23, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment with opportunities to work cross-functionally on meaningful healthcare initiatives. Strong focus on client impact, collaboration, and continuous learning.

Cons

Processes and roles can feel ambiguous at times, requiring employees to be comfortable navigating change and figuring things out as they go.

avatar
Health Catalyst Response
2mo
Thank you for taking the time to share your feedback. I appreciate the thoughtful recognition of our collaborative culture and the meaningful work the team does together. How we work together matters just as much as what we do. Our operating principles and cultural attributes remain foundational. To address your concerns about processes and roles, as the organization evolves, we’re prioritizing clarity in these areas to better support teams. There’s real momentum building right now, and the work ahead is meaningful. I’m grateful for you and the role you play here, and I’m excited about what we’re building together.
3.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
See reviews by: Helpful|Rating|Date|All