Still a lot of maturing to do across the company (products, services, operations) as the company scales (but it is fun to be a part of a scaling company!). Need to focus on measuring the performance of team members so that high-performing team members get rewarded and low-performing team members don’t simply get shuffled around to different positions – keeping low-performing team members demoralizes those that work hard and are high performers, especially when everyone is on the same bonus structure