Overall good company, but it depends on your team - Anonymous employee Health Catalyst Employee Review

3.0
Oct 1, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The executive team is amazing. The CEO and all the other "C-level" leaders seem to be truly invested in preserving the company culture. I believe they really do care. They are approachable and available to talk to any employee. The company also has some pretty visionary "heavy hitters" in their leadership ranks, which will ultimately make the company hugely successful. There are some amazing upper-management people who really care about the company and it's culture, so consider that when you read the "cons" below. Most people are very friendly and willing to teach you and help you fit in with Health Catalyst. Most teams have amazing team cohesiveness; everyone genuinely believes in what they're doing. That's probably a function of Health Catalyst actually doing amazing things in the healthcare industry.

Cons

It seems to be "hit or miss" with upper management all the way down to team leaders. Some in upper management make decisions that deeply affect a lot of people, seemingly without concern for those people. Perhaps this is normal in a "regular" corporate environment, but Health Catalyst claims to be above that kind of stuff. Team leaders, managers, directors, and more seem to be promoted because of who they are related to, or how friendly they are with upper management. One needs only take a cursory look at last names to understand how wide spread it is. I realize this can be hard to control, but a culture of corruption and a culture of love and caring (as is advertised) can't coexist in any meaningful way. People need to feel valued, and they feel valued when there is career progression not based on your last name. This is not necessarily the company's fault, but people hold grudges. It seems that if you make someone unhappy (and we all do sometimes), you will never be promoted or considered for other positions. If you make someone angry, even if it was the right thing to do, you might as well look for another job.

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Health Catalyst Response
8y
Thank you for your thoughtful review, and for pointing out areas of challenge which come with the tremendous growth that we have experienced here. I might have a different perspective on the issue of nepotism here at Health Catalyst, but I understand how nuanced and personal one's perspective can be on this topic, depending on what one's personal experience has been. I will just say that I believe we try very hard to mitigate the potential downside effects of hiring those with family ties, while allowing the positive results to grow and strengthen. No question, growth is hard, and trying to achieve sustainability at the level to which we aspire will continue to require the best from each of us. Thank you for all that you do to drive us forward!

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Cons

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3.0
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Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
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