Great mission. But beware of your culture. - Anonymous employee Headspace Employee Review

2.0
Mar 20, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Typical start-up perks. Unlimited PTO, lunches, snacks, beautiful office, gym and phone reimbursement. Mission is to improve the health and happiness of the world.

Cons

Recent changes in leadership has brought on a new CTO and half a dozen VPs. Changes are good and changes are necessary, but you've got it wrong this time. The dramatic culture shift is causing a lot of thrash and you'll soon have a turnover problem on your hands if the BRO culture isn't addressed. Psychological safety doesn't exist anymore and some of your hardest working teams are afraid of retribution for speaking up while HR stands by to watch.

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Headspace Response
7y
Thank you for taking the time to share how you are feeling. It is important to us that everyone on the Headspace team has a great work experience, so we are disappointed to hear that has not been the case for you. We will not always get it 100% right, but we are always working to continuously improve workflows and culture at Headspace. You are right, we are growing fast – But we do not intend to let this growth negatively impact our culture and work dynamic as a team. We will now be asking for feedback on a regular basis across the company to see where our strengths and weaknesses lie, and we intend to do our best to act on that feedback to improve the workplace for everyone – in a way that does not negatively impact anyone who speaks up. The psychological safety net you mentioned should and will always be there for you. If you’d like to have a conversation to expand on your experience (this can be entirely confidential), please reach out to myself. We take this feedback seriously and want to do everything we can to ensure a fulfilling, supportive work experience for the whole team. Thank you! Caroline Escalante VP of People Operations

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