Great product, awful management - Anonymous employee Headspace Employee Review

1.0
Oct 17, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Awesome product that is really helping folks. Great culture with folks really committed to spreading meditation. Perks and people are the best.

Cons

Management is truly incompetent and tone-deaf on a lot of issues. The CEO has zero tech experience and it is painfully apparent to anyone that anyone that watches him operate. He makes decisions at the last minute that send everyone scrambling and he has little to no focus. Much of the time at the company(including time spent by other execs) is spent managing up because of that. Moreover, very few of the senior management have start-up backgrounds and that really impedes the work. Management also does a terrible job communicating information around layoffs/firings and then pats itself on the back for handling them well (in their mind). Although it's a company that prides itself on its culture, the frequent and unannounced firings give Headspace a chaotic Hunger Games type feeling.

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5.0
Jun 23, 2026
Recommend
CEO approval
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Pros

Management, strong relationships, grateful customers

Cons

Hours, location changes, low hourly wage to rely on

2.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

-they offer great resources for members to utilize -continued education to sharpen your coaching skills

Cons

-there have been so many changes and expectations that are frustrating to navigate -they expect way too much for so little pay and no benefits -this role is so taxing on your own mental health... many of the members that you see aren't a good fit for coaching, so you're also filtering a lot of members for therapy and navigate really heavy mental health conversations that aren't within the scope of coaching -feedback isn't delivered live, it's all put in a spreadsheet that's clearly input by automation

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