Great Coworkers and Culture - Mental Health Coach Headspace Employee Review

5.0
Jan 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers and working with folks who truly care about their clients and want to prioritize the wellbeing of staff. --great flex time off --great care team leaders --good energy --remote working 4 days a week

Cons

--401k match was decreased to 1% --3 layoffs in one year

Explore other reviews about Headspace

5.0
Jun 11, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The mission first and foremost, the significantly positive and life changing impact for our members and clients, a strong brand and culture that includes the most diverse set of coworkers I’ve had spanning clinical and tech, and benefits are great despite the complaints about what used to be. Additional pros are actually tied into cons below.

Cons

More Headspace employees need to embrace change and innovation. Everyone has their own experience and all should be considered as valid but *for me* these negative reviews sound far worse than the reality of working here, which is a pro but the con is feeling toxicity behind closed doors. We have a higher bar of expectations working at a mental health company and that’s a good thing to drive positive change, however it’s important to remember this is still a business. Companies now need to be scalable and profitable to survive. The mission and profitability aren’t mutually exclusive. They can’t be. And Al must be embraced to improve this industry. If you aren’t happy or no longer feel aligned here, if you’re burned out and have had a bad experience, please do what you can to find more happiness for yourself somewhere else and give room for people to join who want to be here, who believe in what we’re doing and the direction we’re going. Why do people blame the new CEO on a round of layoffs at the beginning of his tenure when layoffs happened multiple times leading up to it?

1
2.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

-they offer great resources for members to utilize -continued education to sharpen your coaching skills

Cons

-there have been so many changes and expectations that are frustrating to navigate -they expect way too much for so little pay and no benefits -this role is so taxing on your own mental health... many of the members that you see aren't a good fit for coaching, so you're also filtering a lot of members for therapy and navigate really heavy mental health conversations that aren't within the scope of coaching -feedback isn't delivered live, it's all put in a spreadsheet that's clearly input by automation

See reviews by: Helpful|Rating|Date|All