Stay Away! Unethical and Fraudulent Company; Terrible CEO - Patient Care Coordinator Heading Employee Review

1.0
Jan 18, 2024
Recommend
CEO approval
Business outlook

Pros

Ability to work remotely with personalized schedule

Cons

Inaccurate/falsified job description. This IS a COLD-CALL position. Remote equipment is outdated and not complete for the job. Lack of proper job training. Bonuses NEVER happened as were guaranteed per signed employment agreement. CEO has ZERO Medical knowledge and harasses employees consistently, through their own personal devices. Employees went several weeks without even getting paid. Benefits are extremely expensive. CEO wants employees to call clients/patients late at night. Company is very "white" and lacks racial diversity. Unethical use of Ketamine, and insurance fraud occuring throughout company.

Explore other reviews about Heading

5.0
Aug 5, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible and accommodating to different circumstances - permitting extended leave for life events and extracurriculars etc. The team contains some inspiring people and connections to the cutting edge of innovation in mental healthcare - if you want to develop a career in wide scale delivery of RAADs or psychedelic therapies, this is the place. I like the energy of change making, and the encouragement and resources allocated to make my ideas manifest. We get unexpected treats often, and the patients are super grateful for what we provide and I feel honoured to do this for my work. The bonus structure allows me to double my income if I produce results, without having to convince a manager of my performance.

Cons

The organization is still evolving, and processes sometimes change or could be better communicated. There have been hiccups inc delay in release of the payroll from the company, though the CEO sent us either small apology gifts or the whole check via different routes, which meant we got 2x the check in one go. This has been cleared up but did cause some confusion for sure. Sometimes things that could be automated aren't. And we use slack for most things.

2.0
Dec 27, 2025
Recommend
CEO approval
Business outlook

Pros

Sounded amazing and if they had been able to do it as promised I would have stayed until I retired! Remote work, Colleagues, Pay (at first), supervisor, clients

Cons

Restructured compensation to where it wasn't feasible (even with a high number of clients) and someone bought in who wanted to get rid of the therapy department and medication management. Wanted to focus on interventional treatments/clinics only.

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