Don’t work here - Office Coordinator Heading Employee Review

1.0
Aug 23, 2023
Recommend
CEO approval
Business outlook

Pros

The employees and providers care about the patients and each other. The front line managers also care but there are almost none left so you have no support. There are no other pros.

Cons

This company uses layoffs as a way to fire employees. Then, they don’t tell anyone or wait for people to find out. The CEO and leadership expect people to work nights, weekends, overtime, double time, holidays and promises big bonuses that never come. If we say no they just keep asking. This is the most toxic place ever where leaders say they care about mental health but not if it’s an employee. There are also times where employees just don’t get paid, it’s happened more than once. The CEO can barely form a logical sentence in meetings and tries to sound sincere like he cares but we all just know he’s a con man-child who has no idea what he’s doing. I think he likes to hear himself talk. Save yourself and don’t work here!

Explore other reviews about Heading

5.0
Aug 5, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible and accommodating to different circumstances - permitting extended leave for life events and extracurriculars etc. The team contains some inspiring people and connections to the cutting edge of innovation in mental healthcare - if you want to develop a career in wide scale delivery of RAADs or psychedelic therapies, this is the place. I like the energy of change making, and the encouragement and resources allocated to make my ideas manifest. We get unexpected treats often, and the patients are super grateful for what we provide and I feel honoured to do this for my work. The bonus structure allows me to double my income if I produce results, without having to convince a manager of my performance.

Cons

The organization is still evolving, and processes sometimes change or could be better communicated. There have been hiccups inc delay in release of the payroll from the company, though the CEO sent us either small apology gifts or the whole check via different routes, which meant we got 2x the check in one go. This has been cleared up but did cause some confusion for sure. Sometimes things that could be automated aren't. And we use slack for most things.

2.0
Dec 27, 2025
Recommend
CEO approval
Business outlook

Pros

Sounded amazing and if they had been able to do it as promised I would have stayed until I retired! Remote work, Colleagues, Pay (at first), supervisor, clients

Cons

Restructured compensation to where it wasn't feasible (even with a high number of clients) and someone bought in who wanted to get rid of the therapy department and medication management. Wanted to focus on interventional treatments/clinics only.

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