Talk the talk but don't walk the walk - Manager Hawksmoor Employee Review

3.0
Aug 4, 2021
Recommend
CEO approval
Business outlook

Pros

Lots of responsibility. Autonomy encouraged. Nice bunch of people mostly, who work really hard. Decent training offering.

Cons

Cult-like toxicity. "You're in or you're out". Talk so much about culture but the managers are all overworked and exhausted most of the time working much more than full time.

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Hawksmoor Response
4y
Thank you so much for your feedback. Great to hear you enjoyed the team and training. So sorry to hear your experience of culture and managers, please do share anything else you are comfortable with on Jennifere@thehawksmoor.com

Explore other reviews about Hawksmoor

5.0
Feb 7, 2024
Recommend
CEO approval
Business outlook

Pros

Good people to work with and atmosphere

Cons

Benefits are could be better

2.0
Sep 17, 2025
Recommend
CEO approval
Business outlook

Pros

Good beverage program, and some coworkers are great. You get paid weekly.

Cons

It's a disappointment. I've heard such amazing things from people about Hawksmoor in London, but this one is, honestly, awful. There's some good managers, and there's a few who harass employees and get away with it, even after HR says they're doing something about it. The good employees quit or get fired (for ambiguous reasons). Service quality is garbage. The food isn't good. They even sent a guest to the hospital, because they sent them a dish with an ingredient they knew the guest was severely allergic to. We don't feel heard. They didn't plan well. Chicago has so many steakhouses, and they opened this place without paying any attention to that. This location is a money pit. You'll get hired, and then you'll lose your hours. They cut hours like crazy and then overstaff and then cut more hours. It's bad. I had too many pay checks getting to the point where it didn't even cover my rent to be able to want to do more than the bare minimum while I'm at work. People don't care about the place anymore. And the guests that are coming in are horrible to deal with. It's riddled with MAGA. Oh, and they changed insurance plans within the first year of being open. Now we're paying more for insurance, and it's a worse insurance company.

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