Great facilities and the teams are great but family run with no progression - Tutor Hawk Training Employee Review

2.0
Jul 27, 2014
Recommend
CEO approval
Business outlook

Pros

The people that work at Hawk Training are lovely. Because of the nature of our job as tutors, we're not always in the office but when we are it's nice to catch up with people. Some of the clients I worked with are quite high profile and the learners I worked with were great.

Cons

Like with a lot of small family run businesses, they'll promise progression and a family feel throughout your working life there. The truth? You'll never progress unless they love you and even then the glass ceiling is 50ft lower than for those that are related to the directors. They change the structure of the learning and development team constantly but it's always the same people that are given opportunities to grow with the company. Even when you do get training, they'll never let you forget it, almost like you 'owe' them for being trained to do your job! They're all about hitting targets but even if you hit your targets like I have before, it's never enough. You're expected to have case loads of 70, bring in new business and be spoken to like you're worthless in the process. The staff turnover is extremely high, I've literally lost count how many people have left since I started. Definitely not recommended if you want to leave with your soul in tact.

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Hawk Training Response
10y
We are proud to be one of the few training providers that truly operates a 'grow your own' approach to developing talent so there are always opportunities to progress. Even if there isn't a position available that matches your current career aspirations we are keen to work with employees who want to develop. There are only 5 family members in upper management so the other 90+ employees are not family and have access to career development opportunities. We have created over 15 new positions in the last year and love seeing our people progress and get the opportunity to grow. We have increased our HR and employee engagement team (who are not related) and are open to the views (good or bad) of our employees. Work based learning is a challenging sector - working with employed individuals to help them develop and achieve nationally recognised qualifications. One of our biggest challenges is always finding good talent with the right experience and in the right location which means that our tutor caseloads can be higher than we would like at times but we are working with our people and partners to improve our appointment rate. Targets are an essential part of performing and remaining in business. WE DO reward good performance - which is not all about hitting targets. We do this through bonuses, progression opportunities, employee awards which are voted for by our people. We use survey monkey regularly to consult with our people which provides anonymity to encourage honesty. This has enabled us to get the opinions of things as we are constantly changing and growing. We will be conducting an employee engagement survey later this year and look forward to getting the views of our people and listening to them! We are sorry you didn't feel positively about your time at Hawk and hope you are enjoying your new employment.

Explore other reviews about Hawk Training

3.0
Feb 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lovely office space, great office staff, decent location. If you’re looking for stability it’s a very easy place to settle into

Cons

Fast-paced environment with evolving priorities, which can make long-term planning challenging. Roles can grow quickly as the business scales, sometimes without immediate updates to structure or resourcing. This suits people who enjoy ambiguity, but may feel demanding for those who prefer clearly defined frameworks.

5.0
Feb 18, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive tutors and management Onboarding and induction is supportive for new tutors Clear qualification pathways and recognised certificates CAVA, CET, AET and more Opportunities for progression in different ways Remote/Control of our calendar

Cons

Pay can feel low compared to working in a EY setting especially if coming from management level

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