I wish I had researched the company more before hand. You complete a "Thomas International" test before you start and this is all you are for the rest of the time you work there - a set of numbers. I was given a shift pattern when I started that changed 4 times in 8 weeks. My role was a team leaders but I was given random, odd tasks that were not in my remit and given little or no training on how to do them. The leadership is very poor and in-experienced with a "sales" feel to the customer service team that doesn't fit the needs of the business. My probation was ended because I hadn't ticked the box, literally and metaphorically. I didn't fit the Hattons mould and I was let go because of this. The company is sold as a family owned and run business but it couldn't be further from the truth. You have no input into how things run and wont be given enough time to make any improvements. I was told by my direct line manager throughout my time there that I was performing well, was doing more than anyone else had previously in that role and that the team had reacted really well to me. Then all of a sudden with no warning I was let go. This seems to be a common theme and something that, if you read the reviews on here, happens often. There is no confidentiality there as the line managers tell you , and each other, everything about your colleagues weaknesses and who has been sacked and why. Finally the biggest reason to avoid Hattons is the person in charge. A "melomaniac" as someone else on here perfectly put it. You can see his passive aggressive responses to people negatives posts on glassdoor and that is very much his approach to day to day conversations. Overall a massive blip in my work history and one that I wont look back on fondly - please do your research and avoid at all costs.
