Good facilities but toxic culture and discrimination issues - Customer Service Specialist Hastings Direct Employee Review

1.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Canteen, good variety of food choices, and facility.

Cons

Toxic people, racism, discrimination - not a fair employer at all. Some co-workers run scams internally upon learning how the system works. Raising risk issues is not investigated by toxic managers, and you are being "managed out" with a vengeance and in spite. People keep dropping complaints calls on one another.

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Hastings Direct Response
5d
We’re sorry to read your experience – you’ve shared some concerning feedback and we’d encourage you to get in touch so we can pick up on the specifics you mention to learn more. Please email recruitmentteam@hastingsdirect.com and quote ref GD302 so we can liaise with you directly.

Explore other reviews about Hastings Direct

5.0
May 8, 2025
Recommend
CEO approval
Business outlook

Pros

every thing is so good

Cons

nothing to say, all is well

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Hastings Direct Response
1y
Thank you for taking the time to leave a review of Hastings Direct.
4.0
Oct 27, 2025
Recommend
CEO approval
Business outlook

Pros

Great Environment to work at

Cons

Everything was great, can't complain

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Hastings Direct Response
7mo
Thank you for taking the time to leave your review of #lifeatHD.
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