Pros
The community in (most) stores is really great, very good 401k matching.
Cons
Management is extremely, extremely hit or miss, and one bad manager can ruin the entire work environment from the power that they have. Turnover rate is extremely high, near negating the fact that the community is good - this job forces nearly half-75 percent of people out in the first three months. The pay is awful, considering that Customer Service clerks are basically just managers without the title. Cashiers are overworked and over stressed. If you work as one, get ready for six hour shifts with only a fifteen minute break and absolutely zero time to relax or sit. Company seriously enforces a customer is always right policy - you have zero say, and you have to give the customers anything you want. Saying anything against it will get you verbally reprimanded each and every time - it doesn't matter if the customer was working against policy or not, you still have to say yes. This was the case at both locations worked at.