Transitional Job - Customer Service Representative Harris Teeter Employee Review

2.0
Aug 10, 2018
Recommend
CEO approval
Business outlook

Pros

-Hard workers will get all the hours they could want -Meet and work with a diverse group of people -Ability to "move up" -Great place to develop social skills -Profit share bonuses

Cons

-Absolutely no consistency in scheduling -Requests for ANY time off must be made at least 4 weeks in advance -Long hours can be physically demanding -Very poor communication across the board -The daily workforce on the Front End has been cut to save money at the corporate level forcing those who are on the clock to pick up the slack. This has led to worn out and unhappy employees resulting and sub-par customer service. -Unfortunately, customers can be extremely disrespectful. Some seem like they consider grocery store employees as sub-human... But this is a problem in retail in general so a thick skin is a huge plus! -Pay is pretty bad for anyone who is not in management

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5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Good management and good hours

Cons

On your feet for many hours

1.0
Jul 4, 2026
Recommend
CEO approval
Business outlook

Pros

You get paid every week.

Cons

• They talk to you like you're stupid. • Their tone becomes more aggressive when you don't brown nose them. • They don't lead by example nor implement any teamwork. • They make daily operations more difficult to complete as a flex. • They disguise their racism towards employees as company policy institution. • They become spiteful when you don't fall in line and take out their frustration on your workers while store management look the other way. • They talk negatively about you in group chats and emails. • They pretend to be inefficient when they don't want to help. • They harass & imprison your workers as soon as you clock out (by eyewitness accounts). • Management will sabotage your evaluation, hire special needs people for critical thinking jobs, & accept underperforming associates from other stores just to save money. • Higher-ups will deny qualified applicants employment while conspiring to hire the children of old classmates who purposefully show up to work late. • Store management will physically assault minors who steal on the premises and act openly racists to shoppers of color.

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