Listen to the negative reviews - Anonymous employee Harri Employee Review

1.0
May 6, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Some of the team are amazing and will do anything for each other to help support. I believe they call it ‘trauma bonding’.

Cons

- HR leader sends threatening messages on company wide platform warning anyone who posts negative reviews on Glassdoor will hear from their solicitors - Toxic directors and Senior Leadership team - System that Senior Management have admitted ‘doesn’t work’ yet still keep selling to large clients which the system and other 3rd party integrated systems can’t handle. - Director telling junior team members that he doesn’t need to work for a living and showing them his personal savings accounts revealing high levels of funds - At least twice a year there are issues with getting paid on time. HR blame the system however it has been alleged that they just forgot to transfer money to the correct account - CEO loves the sound of his own voice. Occasionally holds ‘fireside chats’ which the teams ask questions like ‘do we need to be worried about job security?’ In which the CEOs response is to waffle for 20 minutes and not answer the question. - Didn’t pay bonuses and delayed pay increases for 3 months (didn’t back date them) with the excuse of ‘we’d rather do this than risk redundancies’) yet made at least two people redundant within a year anyway. - The new HR team are very unapproachable and rude. Encountered this on numerous occasions and heard the same opinion from others. - The old HR team who were all amazing, all left within a few months of each other. I’d hate to know why. - No consistency in salary calculation methods. It seems they make it up as they go along depending on which will save them money. Advise for current employees: CHECK YOUR PAYSLIPS ALWAYS - When the annual salary increases roll around, we didn’t find out our bonus/salary until sometimes AFTER we received our payslip. Even when they decide to not pay you one which was a lovely surprise! - Some salaries beneath the regional averages by 10s of thousands - HR telling team members they will not be promoted due to a sickness that was due to a bereavement. - Director discussing people’s bonuses on calls in an open office. Junior member of staff heard every conversation the Director had and therefore knew the amount of everyone’s bonus - Senior management indifferent to staff retention - Toxicity between teams is ignored by management

Explore other reviews about Harri

5.0
Jun 25, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My experience at Harri has been very positive. This role has let me build on what I already know while taking on more challenging and meaningful work. I’ve had the chance to work with clients, vendors, internal teams, and different systems, which keeps the work interesting and gives me room to keep pushing myself. The work can be fast-moving, but that has also created opportunities to take ownership and be involved in projects that have real impact. I enjoy being able to help solve problems, connect different pieces together, and work through challenges that require both business and technical understanding. I also really appreciate the flexibility and trust from my manager. That support makes a big difference and allows me to take ownership of my work while continuing to build in areas I genuinely enjoy.

Cons

Like any growing company, priorities can shift quickly. At times, it can take extra follow-up and coordination to keep things moving across teams.

1
5.0
Jan 29, 2026
Recommend
CEO approval
Business outlook

Pros

Harri is a strong place to work if you care about building real products that solve real problems in hospitality and retail. The leadership team is thoughtful, accessible, and genuinely invested in long-term outcomes—not just short-term optics. Decisions are grounded in customer impact and operational reality, which shows up in how teams are prioritized and supported. What stands out most is the people. Teams are smart, collaborative, and willing to challenge ideas constructively. There’s a strong sense of ownership and accountability, and leadership trusts teams to execute rather than micromanaging. You’re expected to think, not just follow instructions.

Cons

Some people are used to perfection or walking into a job with fully standardized, mature processes already in place. Harri isn’t that kind of environment and that’s actually the upside. You’re encouraged to challenge how things are done, push for change, and implement processes that genuinely add value rather than just follow “how it’s always been.” What I appreciate most about Harri is that it’s a place where you grow. Leadership, including the CEO, actively pushes everyone to keep learning, think critically, and level up. If you want a static role with rigid guardrails, this may feel uncomfortable. If you want ownership, influence, and real development, it’s the right place.

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