Everyone miss Joe - Operations Harri Employee Review

The company has gone through major changes in leadership and culture. Earlier there were issues with execution, alignment, and accountability at senior levels, which impacted overall performance. Things have improved significantly after new SaaS leadership came in, with a stronger focus on delivery, structure, and impact. It is now a more performance-driven environment with higher expectations and clearer direction. Ex- Senior leader with long tenure and payroll experience appeared to lack strong technical depth, which contributed to past challenges.

Earlier there were gaps in execution, alignment, and accountability at senior levels, which impacted overall delivery. Some processes and decision-making structures were less mature during earlier phases of the company’s growth.

My experience at Harri has been very positive. This role has let me build on what I already know while taking on more challenging and meaningful work. I’ve had the chance to work with clients, vendors, internal teams, and different systems, which keeps the work interesting and gives me room to keep pushing myself. The work can be fast-moving, but that has also created opportunities to take ownership and be involved in projects that have real impact. I enjoy being able to help solve problems, connect different pieces together, and work through challenges that require both business and technical understanding. I also really appreciate the flexibility and trust from my manager. That support makes a big difference and allows me to take ownership of my work while continuing to build in areas I genuinely enjoy.

Like any growing company, priorities can shift quickly. At times, it can take extra follow-up and coordination to keep things moving across teams.