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Harbor Freight Tools

Engaged employer

easily one of the best places I've ever worked - Sales Manager Harbor Freight Tools Employee Review

5.0
Apr 12, 2024
Recommend
CEO approval
Business outlook

Pros

Every company preaches "values" "work life balance" "integrity" and the moment you start the whole game ends there. BUT I have got to say since I've been at Harbor Freight, they have yet to deviate from that promise and even the higher management in home office OFTEN make it a primary focal point to get our feedback, or opinions and even any frustrations and it's almost unreal that not only do they have someone, A PERSON, reading it all, but also RESPONDING, with the mindset of "how can we change to make it better for everyone" and they ACTUALLY FOLLOW THRU AND CHANGE!!! It honestly makes you do a double take because for once in a job, not only are people listening but ACTUALLY CARE!! I honestly adore my job here.

Cons

I just wish i could give everyone full time hours. that's my only con honestly. I spent a good time thinking on what to say here but other than I wish i could give more people full time i would!

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Harbor Freight Tools Response
2y
Thank you for your detailed review. We are always delighted to hear from our hardworking leaders. We value people above all else and we value and respect the unique perspective you bring to our team. We are committed to improving continuously and building a great place to work where all our Associates can thrive and succeed. Your feedback will help us do that. Thank you for your continued hard work in Franklin, WI and we are glad to have you on the team!

Explore other reviews about Harbor Freight Tools

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

1
4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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