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Harbor Freight Tools

Engaged employer

Pardon Our Dust - Store Manager Harbor Freight Tools Employee Review

4.0
Mar 19, 2024
Recommend
CEO approval
Business outlook

Pros

Harbor freight is a great company with great benefits and great people. It's growing faster than most retailers. The growing pains that come with that are inconsistency in reporting, processes and communication, outdated technology and platforms being upgraded. If you can work with the fact that everything is under construction in a positive way, the company takes good care of its team. Store managers are even doing a Vegas conference this year, and our internal growth rate has gone up exponentially in the last 3 years.

Cons

Everything is being updated in the next few years, POS, scheduling program, truck process, inventory system. The frustrations of growing pains are prevolent.

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Harbor Freight Tools Response
2y
Thank you for taking the time to share your feedback with us. We would not be able to accomplish all that we have without hardworking leaders like you. Our goal is to create a healthy work environment where our Associates have all the tools they need to flourish and succeed. Your feedback will help us do that. Thank you for your continued hard work in Sheboygan, WI and we look forward to seeing you grow!

Explore other reviews about Harbor Freight Tools

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

1
4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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