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Harbor Freight Tools

Engaged employer

Not friendly - Sales Associate Harbor Freight Tools Employee Review

1.0
May 1, 2022
Recommend
CEO approval
Business outlook

Pros

The breakroom was nice when it would get stocked.

Cons

Having to push for and basically force customers to purchase ESP's, ITC's. Having to practically force people to give me their name, number, email, address and having those customers become irate when askes for that information. Having my hours depend on how many people I can con into purchasing ESP's and ITC'S. More than half of my stores customer base is old white men, they dont have email addresses. Most of them have never used a computer.

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Harbor Freight Tools Response
4y
Thank you for sharing your experience with us. As an organization, we are continuously looking for ways to improve and your feedback will help us do that. We highly encourage you to reach out to your Store Managers regarding any concerns. Thank you for your continued hard and we look forward to seeing you grow!

Explore other reviews about Harbor Freight Tools

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

love it best place to work

Cons

no cons nothing to complain about

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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