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Harbor Freight Tools

Engaged employer

Cashier is treated second rate, though the benefits and commission is nice. - Cashier Harbor Freight Tools Employee Review

3.0
Feb 9, 2015
Recommend
CEO approval
Business outlook

Pros

The pay rate is decent when you factor in the commission you get off of selling in-store member ships and extended service plans. Managers are very driven when it comes to the store and its appearance. Daily interaction with store manager and what is expected of all employees. Opportunities for advancement immediately if you're a hard worker and have a good attitude.

Cons

The Point of Sale program is below average, item look up and product numbers are in a separate program as well so expect to bounce between the two all day wasting everyone's time. One cash register was open at my location out of four, lines would get long and back up cashiers were always slow in coming, even with a radio. Basically everyone else's time is more important than yours. First check took two months to get, same with the last check. Not enough floor personnel. Had to leave register when there was a line to help the customer being checked out daily. Too stressful, even for retail.

Explore other reviews about Harbor Freight Tools

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

1
4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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