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Harbor Freight Tools

Engaged employer

Company is decent to work for - Sales Associate/Cashier Harbor Freight Tools Employee Review

4.0
Jul 26, 2021
Recommend
CEO approval
Business outlook

Pros

Most of my coworkers were generally great. The accumulation of PTO was generous. I think it was an alright job.

Cons

The management ...and corporate policies on name collecting, warranty and membership sales were constant badgering and a talking to if you didnt get numbers which was a slap in the face when they took away commission to the sales associates yet management kept bonuses based on the success of the entire store that included the numbers that they constantly hounded about. Scheduling was never regular.

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Harbor Freight Tools Response
4y
Thank you for sharing your experience with us. We would not be able to accomplish all that we do without hardworking associates like you. At Harbor Freight, our goal is to be the best place to work by listening to our associates and improving at all levels, including management. Your feedback will help us do that. We have heard similar responses from other associates and we assure you that we are continuously working to improve in this area. We always encourage our associates to reach out to their HR Partners if they have any concerns to share. Your comments will be shared with the appropriate HR Partners. Thank you for your hard work in Dickson City, PA and we wish you the best in your career journey!

Explore other reviews about Harbor Freight Tools

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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