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Harbor Freight Tools

Engaged employer

Not the best for ANYONE - Retail Clerk Harbor Freight Tools Employee Review

2.0
Feb 9, 2014
Recommend
CEO approval
Business outlook

Pros

Great commission Decent employee discount Flexible hours Paid time off

Cons

Within my year as a cashier, I was slapped and groped by customers with no reaction from my managers. Higher management does not understand how to run a company. Pushing free mailing cards out leads to less customers purchasing ITC cards. After the credit card scandal, we were told to lie to customers about the situation initially. When a new associate arrives, managers typically do not train them, leaving other associates to baby sit. Very few hours for part-timers. I was planning to transfer to another store after moving, and the manager refused to accept my transfer, despite my experience and glowing employee file because I was a student.

Explore other reviews about Harbor Freight Tools

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

love it best place to work

Cons

no cons nothing to complain about

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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