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Harbor Freight Tools

Engaged employer

Need to spend more time inspecting true store needs - Store Manager Harbor Freight Tools Employee Review

4.0
Jun 8, 2019
Recommend
CEO approval
Business outlook

Pros

Pay, process, tech, growth, upper leadership

Cons

Need to spend more time ensuring stores are set up for success. Stores often work trucks they are often understaffed to process. SM's and AM's work excessive and inconsistent shifts to compensate.

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Harbor Freight Tools Response
7y
Thank you for sharing your feedback, and we are honored that you spent over 8 years of your career with Harbor Freight Tools. We greatly appreciate your suggestions and will consider them in our efforts of continuous improvement. We wish you the best in your career journey!

Explore other reviews about Harbor Freight Tools

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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