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Harbor Freight Tools

Engaged employer

What Work/Life Balance? - Logistics Manager Harbor Freight Tools Employee Review

2.0
Jun 1, 2019
Recommend
CEO approval
Business outlook

Pros

I'm trying real hard to come up with one...but the only thing that comes to mind is being off on Thanksgiving.

Cons

The company preaches it's core principles and values itself on work/life balance. In turn it throws so much workload at stores (10-22 hours of POG, 2-3 cycle counts, an outs scan, nightly replenishment which is approximately 8 hours a night, bi-weekly price changes which are typically about 6-8 hours and trucks which can be anywhere between 64 and 90 hours of workload. Oh, and it all gets completed during "dark hours" which is the time between store close and store open. What work/life balance?

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Harbor Freight Tools Response
7y
Thank you for taking the time to share your detailed feedback with us and for trusting your career with Harbor Freight Tools for over 5 years. We would not be able to accomplish all that we do without hardworking associates like yourself. Please know that we are always working hard to continuously improve as we grow. In fact, Harbor Freight Tools held focus groups and engagement surveys to highlight associate concerns and areas of improvement. We are always reviewing business needs and how they impact work/life balance, and we appreciate your patience as we continually make new improvements. We also encourage you to share your feedback with your Store Manager if you feel comfortable or the HR Hotline at (800) 693-8377. Harbor Freight Tools is focused on becoming a great place to work and we would not be able to do this without your suggestions, thoughts, and ideas. Thank you again for sharing and for your continued hard work.

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5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Very simplified processes. Step by step.

Cons

No room for creativity. Just run the play

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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