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Harbor Freight Tools

Engaged employer

Mixed. - Cashier Harbor Freight Tools Employee Review

3.0
May 9, 2013
Recommend
CEO approval
Business outlook

Pros

Pleasant and understanding in-store management, coworkers all get along well, commission added to paychecks for membership and warranty sales. Entry-level is slightly above min. wage, and we receive small yearly raises based on performance. The managers at my store are very willing to work around my schedule. For an entry-level cashier job, it is not the worst.

Cons

Customers are often unfavorable, the warranty-replacement system is faulty and often makes the customers angry (at you), and lately the upper management has been pushing sales and mail-card collection much harder than before (resulting in excessive pressure to succeed in a task that you cannot guarantee the customer will agree to) -- they now have a policy of issuing write-ups to cashiers who do not pitch everything just right. I often disagree with the methods we are now expected to use, and I hate being forced to annoy the customers. I have also seen a decrease in hours because the stores are expected to have a certain number of employees.

Explore other reviews about Harbor Freight Tools

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

love it best place to work

Cons

no cons nothing to complain about

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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