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Harbor Freight Tools

Engaged employer

Growing to fast. - Assistant Store Manager Harbor Freight Tools Employee Review

2.0
Feb 10, 2017
Recommend
CEO approval
Business outlook

Pros

Pay was relatively fair towards the end. Most of the customers were pretty friendly. Co workers were good as a rule.

Cons

Still not enough for the constant changes the company tried to implement. Several things rolled out with not enough testing. Management directly above store level seemed very narrow minded and not open to discussion. SOP is king unless they decide it's ok to break the rule per them. You, on the other hand would be written up.

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Harbor Freight Tools Response
9y
Thank you for your time with Harbor Freight, we greatly appreciate all you and the store team did and are doing to make Harbor Freight a Great Place to Work. We will make sure to share your feedback with the appropriate team members and thank you for sharing. All the best on your career journey.

Explore other reviews about Harbor Freight Tools

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

1
4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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