2.0
Aug 2, 2018
Current employee, less than 1 year
San Francisco, CA
Recommend
CEO approval
Business outlook
Pros
The benefit package is what stands out. 100% paid premiums on Medical, Dental, Vision. Stock package, 401K with match, and an awesome mental health benefit I've never seen at any employer.
Cons
Upper level department management is completely disconnected from front line agents causing operational disfunction. Decisions that directly impact employees make little to no sense and there is a failure of communication with the why's of decisions that are made.