Pros
Work from home, semi flexible schedule, short learning curve, team building events, contests. The department head was the only positive thing about the company from the support team perspective.
Cons
Stressful environment, no employee flexibility, below average wages, little room for growth, employee input is discarded, higher paying/skilled positions appear to be exported to other countries, unrealistic & flimsy performance matrix, subjective & inconsistent performance requirements, young/inexperienced leadership. Basically, this company takes advantage of the following type of employee: Young, inexperienced, hungry college kids, and anyone desperate for work. Operations and upper management positions likely have very different experiences. Weak benefits. Too many tools/platforms. Lowest wages and pay raises I've seen in over 10 years.