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Hanover County Government

Is this your company?

Management is a shameful disaster. - CSB, Adult Mental Health Services Staff Hanover County Government Employee Review

1.0
Dec 8, 2017
Recommend
CEO approval
Business outlook

Pros

Meaningful work assisting a population in need. Overall great co-workers: most (non-upper level management/administration staff) are smart, experienced and hardworking.

Cons

Agency/major program directors (Executive Director, director of mental health services, one adult coordinator) do not have the experience and/or intellectual capacity to perform the functions of a complicated job. There is an overwhelmingly obvious lack of strong, mature, well reasoned leadership throughout these highest levels of administration. Major agency function shifts and changes are made erratically, without consultation (sometimes seemingly by one person alone) or apparent understanding of the effects their cumbersome, inexperienced decisions will create for the staff and clients’ served. Hiring practices and promotions are exceedingly political. Your best chance of being promoted is if you’re married to upper level staff - or, better yet, by being viewed as someone who is easily micromanaged. Anyone able to think independently and autonomously, those able to express ideas and collaborate effectively with a group, people who demonstrate a noticeable competence in their field are all considered a threat. None of them outlast management. A general litmus test for assessing the overall strength and talent of individual staff members at the CSB is to pay attention to how long they stay. No one really good, and few who are in this work for the “right” reasons, last for very long.

Explore other reviews about Hanover County Government

5.0
Nov 7, 2024
Recommend
CEO approval
Business outlook

Pros

The community is so engaging and filled with passionate people.

Cons

No Cons available, this is an amazing place to work

1.0
Nov 4, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Dedicated front-line workers who genuinely care about clients Some flexibility in scheduling

Cons

Working for Hanover County was one of the most disheartening professional experiences of my career. What could have been an opportunity to make real impact in human services was instead overshadowed by a toxic and inequitable work culture that prioritizes appearances over accountability. Leadership at the county level is deeply problematic — particularly within Human Resources. The Deputy Director of HR consistently demonstrated racially biased behaviors and microaggressions, creating an environment of fear and intimidation for leaders of color. Rather than addressing these issues head-on, the Director of Social Services failed to advocate for staff, choosing silence over integrity. This lack of courage from leadership leaves managers and teams unprotected and unsupported. Hanover County has become a textbook example of a workplace that claims to value “diversity and inclusion” but fails to live it. Conversations about equity or performance standards are often dismissed as being “too direct” or “uncomfortable,” especially when raised by women of color. Adding to the dysfunction is the Gen Z workplace culture that has taken root — one that prioritizes personal feelings over professionalism. Many of the newer employees lack emotional resilience and a basic understanding of what it takes to be an agent of change in public service. Constructive feedback is viewed as “harassment,” and accountability is seen as “bullying.” This has eroded productivity, morale, and the overall mission to serve families effectively.

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