Good team! - Customer Service Representative Handyman Connection Employee Review

5.0
Jan 22, 2026
Recommend
CEO approval
Business outlook

Pros

Culture and benefits are very strong.

Cons

Require a lot of patience and communication.

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Handyman Connection Response
4mo
We appreciate you taking the time to share your experience and for the work you contributed as a Customer Service Representative with your Handyman Connection team. Your efforts in a role that requires steady communication and patience were an important part of daily operations, and we’re grateful for the time you spent with us at this location. It’s encouraging to know that the culture and benefits stood out to you. Respect, equality, and professionalism are values we work to uphold across our franchise system, and we remain committed to fostering inclusive workplaces where everyone is treated with dignity. Thank you again for your time on the team and for sharing your feedback. The Home Office Team, Handyman Connection

Explore other reviews about Handyman Connection

5.0
Nov 21, 2024
Recommend
CEO approval
Business outlook

Pros

Got to create my own systems

Cons

Not enough oversight to keep things moving

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Handyman Connection Response
1y
Thank you for your feedback about working as a Project Manager at the Kansas City, MO Handyman Connection! We're glad you enjoyed creating systems for your projects that worked for you but are sorry to hear that not every aspect of the role met your expectations. We are grateful for all of your hard work helping the people of your community with their home projects, and we wish you all the best moving forward! The Home Office Team, Handyman Connection
4.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

Enjoyable work, decent pay, great coworkers.

Cons

Transitional management difficulties that came and went. They were always trying to improve, it was hit or miss with that.

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Handyman Connection Response
3w
Thank you for sharing your experience as a Craftsman in Colorado Springs and for the time you spent with Handyman Connection. We appreciate your feedback about the work environment, compensation, and the coworkers who helped make your experience a positive one. We also appreciate you taking the time to share your honest thoughts about the management transitions you experienced and your perspective on franchise operations. Feedback from former team members provides valuable insight across our franchise system. Handyman Connection is committed to fostering a culture of respect, equality, and professionalism, where everyone is treated with dignity and respect. Thank you again for your contributions, and we wish you continued success in whatever comes next. The Home Office Team, Handyman Connection
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