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Hancock Whitney Bank

Engaged employer

Tellers are Underpaid - Teller Hancock Whitney Bank Employee Review

3.0
Jul 29, 2018
Recommend
CEO approval
Business outlook

Pros

Honestly can not think of any.

Cons

Drama. CSR actually talked about me behind my back to another teller and was scolded in front of a customer for taking a sip of my water. I was highly disappointed in the company overall. They require you to make quarterly goals even if you start in the middle of a quarter. Was not informed that I would not receive my incentive for making my goal. Don't understand why employees are required to make goals when we don't get rewarded for them (when starting in the middle of a quarter). Not fair at all. Management was awful at the branch I worked at. They had platform employees work on the teller line and they were not able to make their quarterly goals due to this. Just not fair at all. Not to mention that the tellers are underpaid for all the work we did. The location I worked at was always extremely busy.

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Hancock Whitney Bank Response
7y
Thank you for taking a moment to leave your review. We are disappointed to learn your experiences were not positive and would welcome an opportunity to better understand your concerns. Please contact us at applicantinquiry@hancockwhitney.com if you wish to further discuss.

Explore other reviews about Hancock Whitney Bank

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

I started at Hancock Whitney 15 years ago as a teller and have progressed to a Commercial Banker. Throughout my career, the bank has supported me through graduate school, GSBLSU, leadership programs, Louisiana Bankers Association courses, and other professional development opportunities. Hancock Whitney encourages associates to be involved in their communities through volunteer efforts, professional organizations, and local events. Internally, Associate Resource Groups provide opportunities to connect with associates across the company. My experience has been supportive teams, opportunities for growth, and a culture that encourages both professional development and community involvement. Nearly 15 years later, I'm still here, which probably says more than anything else I could write in this review.

Cons

Like many large organizations, decisions and changes can sometimes take time to work through multiple levels of the company.

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Hancock Whitney Bank Response
1w
Thank you for taking the time to share your experience and for your 15 years of dedication to Hancock Whitney. We’re especially proud to hear about your journey from teller to Commercial Banker. Stories like yours truly reflect our Associate Promise that this is not just a job, we’re building careers. It’s rewarding to know that our investments in professional development, including graduate education, leadership programs, and industry training, have supported your growth. We’re also glad you’ve found value in our Associate Resource Groups and community engagement initiatives, which are central to how we connect with one another and the communities we serve. We appreciate your candid feedback regarding decision-making processes. As we continue to grow, we are focused on improving how we work across the organization while maintaining thoughtful, well-informed decisions that support our associates and clients. Thank you again for your continued commitment and for sharing your perspective. We’re grateful to have you as part of our Hancock Whitney team.
1.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Honestly all the pros went away with merger with Whitney.

Cons

Mindset that all Whitney employees are better than Hancock employees and that all Hancock employees should be terminated. Before merger Hancock was a great company to work for and treated like you really mattered. But after merger anyone that was Hired on by Hancock Holding Company was treated like garbage and constantly under microscope to find the slightest thing to terminate for. No room for advancement.

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Hancock Whitney Bank Response
1w
Thank you for taking the time to share your experience. We’re truly sorry to hear that your time with us, particularly following the merger, did not reflect the environment you valued earlier in your career. We recognize that periods of change, like a merger, can bring challenges, and we regret that you felt a shift in culture and support during that time. Your feedback is important and reinforces the need for us to continually evaluate how we lead, communicate, and ensure fairness and inclusion across all teams. We remain committed to building an environment where all associates, regardless of legacy organization, can grow, contribute, and build their future with us. Thank you again for your candid feedback; it helps us continue to learn and improve.
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