Hard work undervalued. - Anonymous employee Hammerson Employee Review

1.0
Jul 20, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1) Shopping Centres provide an interesting array of challenges 2) Relaxed depending upon your role 3) 'Hub of the community' workplace 4) Benefits (Healthcare/Pension/Sharesave)

Cons

1) Hectic depending on your role. 2) Culture of empire building and workload abdication. 3) Shopping centre decisions issued from the ivory towers of HQ without meaningful interaction at local level. 4) A 'them and us' culture between HQ and the shopping centres. 5) Hearsay/grapevine propagation of information (often more reliably than official channels). 6) Progression opportunities outside the London bubble, almost zero. 7) The term 'teamwork' is open to interpretation. 8) Micromanagement of small inconsequential projects or challenges / lack of management ownership for larger more complex tasks. 9) Praise for successful project completion rarely afforded to those directly responsible. 10) Superficial approach to professional development

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Hammerson Response
6y
Thank you for taking the time to leave a review of your experiences working at Hammerson, which raised some very useful points. We were glad to hear that you felt your role was varied and interesting within a 'hub of the community workplace’, we are proud to have some of the best assets in the sector and are often told by colleagues that our flagships are a highlight of working at Hammerson. We are also pleased to hear that you felt that the benefits (pension, share schemes, healthcare) offered to colleagues were positive; we feel that the significant benefits package offered at Hammerson helps us to attract and retain the very best talent. Thank you also for your feedback regarding information sharing between colleagues and between the centres and offices. We have been working hard on internal communications over the last 18 months which began with the launch of our new intranet in the end of 2017. I wanted to assure you have we have been focused on making improvements in this area and since you left we have launched the intranet with several new features to improve communication throughout the business, including a ‘shout-outs’ section on the homepage where all colleagues can share news and information. We were disappointed to hear that the relationship between the centres and offices was not as seamless as is should have been. We acknowledge that we have improvements to make in this area and I’m pleased to say that we have created a Group Employee Forum, including colleagues from across the business which is a constructive and collaborative space for employees to discuss people related and initiatives, and ensures better engagement and two-way dialogues between all departments including senior management. Thanks again for your review and if you wanted to discuss anything in more detail, please do get in touch with me via glassdoor@hammerson.com

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