Apr 16, 2026
Halodoc Response
2moHey !
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience hasn’t been a positive one. At the same time, we would like to offer some perspective. Halodoc operates in a fast-evolving space, particularly with the rapid advancement of AI and agentic technologies. As an organization, we are intentionally adapting to these shifts to stay relevant and continue delivering meaningful impact. This often requires teams to evolve, experiment, and build new capabilities.
We recognize that such transitions can feel demanding or unclear at times, especially if expectations around change and upskilling are not fully aligned. That said, driving quality, clarity, and sustainable ways of working remains a priority, and we are continuously working to strengthen these areas.
We also believe growth is a shared responsibility between the organization and individuals, and we actively encourage our teams to engage with new tools, ways of working, and opportunities to learn.
We value all feedback, even when critical, as it helps us reflect and improve. We encourage more direct dialogue so concerns can be better understood and addressed constructively.
We wish you the best in your journey ahead.
Cheers !