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      HairClub

      Engaged employer

      HairClub reviews

      Your experience will depend solely on your Center Manager. - New Business Consultant/Image Consultant HairClub Employee Review

      2.0
      Aug 29, 2017
      New business consultant/image consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Fun staff, incoming leads, lots of women to bond with and develop relationships with. You can get your hair done often.

      Cons

      Hours and they are behind in the professional world, not open to change, they don't train very well. The support you'll get if a client isn't wanting the product is hit or miss.

      avatar
      HairClub Response
      8y
      Thank you for the feedback. Would love to talk to you about this if you have some time. Please reach out to mnassar@hcfm.com and let's talk.

      Explore other reviews about HairClub

      5.0
      Mar 21, 2026
      Hair stylist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture, fun coworkers and clients, room to grow if desired

      Cons

      Working with hair systems can be tedious or unpleasant, but not a dealbreaker

      avatar
      HairClub Response
      2mo
      We are happy to hear you enjoyed the culture, the team, and the opportunities for growth—those are all things we care deeply about fostering every day. While the technical side of hair systems can be tedious, we love that you see the bigger picture and the results for our clients are so rewarding. Thank you for taking the time to share your feedback.
      2.0
      Dec 2, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      My direct reports were very supportive Amazing clients Transform lives and instill confidence

      Cons

      Many leaders-regional support all the way up to CEO have been here too long. Needs an overhaul in leadership change from the top. You can’t expect better financial and performance growth and more clients with doing the same things year after year. Sales team-training is amazing first 2 weeks, but then you see every consultant doing different things-no consistency, no accountability, and no new sales. Stylists that have been here a long time 10 plus years-No pay raises in the time I was here. Expect customers who can hardly afford their memberships to tip and take care of the stylists. Healthcare is not affordable-especially if you have a spouse. If you don’t take care of your employees, they won’t take care of your customers and you will continue to have high turnover as a company.

      avatar
      HairClub Response
      6mo
      We acknowledge your concern regarding leadership, strategy for better performance, and sales team consistency post-training. We are actively evaluating our compensation structure to better reward long-term stylists and have been making consistent improvements year after year for better plan design with more affordable employee healthcare options to honor our commitment that employees must be taken care of to successfully serve customers.
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