Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      HSA Bank

      Engaged employer

      HSA Bank reviews

      unrealistic expectations - Customer Service Representative HSA Bank Employee Review

      1.0
      May 5, 2014
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work atmosphere and fun contests

      Cons

      Your expected to have 2 minute calls with 30 seconds between calls. It is not feasibly possible to verify acct, find out problem, resolve the issue, complete notations i n 3 places and stay within the 2 min call and 30 seconds notation times.

      Explore other reviews about HSA Bank

      5.0
      Jun 4, 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay. After Tax season it's very easy.

      Cons

      Technical Difficulties during training. Teams never worked and often used my personal computer for meetings.

      2.0
      May 27, 2026
      Senior associate, premier member services cc
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits are decent. They have a good amount of resources if you need them. Good amount of PTO.

      Cons

      Implementation of software is horrible to put it nicely. Constantly understaffed with mostly incompetent lower management. Inflexible schedules. May be near impossible to get time off based on team you're on It's the very definition of a toxic workplace.

      See reviews by: Helpful|Rating|Date|All
      Related searches: HSA Bank jobs | HSA Bank salaries | HSA Bank benefits | HSA Bank interviews
      HSA Bank reviewsHSA Bank Customer Service Representative reviewsHSA Bank review