The workload in all departments is obscene. Every department needs more workers, but there are THREE owners who want to share in the profits, so you do the math. They also received a fully forgiven PPP loan of over $1 million (it's public information, so do your due diligence), while telling the majority of employees there was no money for annual raises and the few who did receive raises got 1% raises - and told to be thankful for that.
You will be pressured to work constant overtime if you're a good worker, but allowed to slack if you're a favorite pet. This is rampant in all departments. You will also be extremely underpaid for the market - $20-30k/year underpaid. Turnover is very, very high especially for a professional organization. Almost all of the senior leadership has been at this company their entire adult careers. Most are completely inept at managing teams and are such micro-managers, they fear any sort of change.
If you are a seasoned professional, run. The reputation this company had is diminishing by the day and the company is ripe for asset stripping. If you are a new grad, know this is NOT how most professional companies are actually run and get out as soon as possible. Also make note of my comment above, senior leadership is set. There is little to no room for advancement here. They'll give you a fancy new title, though, no raise, and numerous additional responsibilities.
In addition to the pay being sub-standard, the benefits are not competitive and they are very expensive. This company thrives off it's previously good reputation and has been riding those coat tails for a few years now. That ride is going to end soon.
Also note, the other reviews here that are positive are generally from senior management or from consultants who work at client sites - not in the HRWorks office.