Administrative Officer/Contact Centre Agent - Administrative Officer/Contact Centre Agent HMCTS Employee Review

1.0
Apr 14, 2018
Recommend
CEO approval
Business outlook

Pros

breaks every 10 minutes flexi time if you have a permanent contract mon-fri - no weekend work

Cons

pay number of agency workers managers turn over lack of opportunities

Explore other reviews about HMCTS

1.0
May 24, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible working hours and 30 days annual leave after ( years of service.

Cons

Toxic environment, poor management with no leadership skills. Controlling and micromanaging staff. Pay is shockingly bad. Offices fall apart with dirty carpets, broken printers, clutter everywhere and blocked toilets. Staff kitchens dirty run down with old appliances which often break or don’t work. Management unprofessional forgets public money pays for their incompetence.

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Reliable. Interesting Insightful work Nice staff

Cons

Not much I can say. It was a good job

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