Training - Client Support Specialist HHAeXchange Employee Review

2.0
Oct 10, 2023
Recommend
CEO approval
Business outlook

Pros

4 weeks of paid training

Cons

Software is robust with monthly updates, requiring continuous knowledge of those updates and any system functionality changes. Updates would oftentimes resolve one issue but "break" several others making it a challenge to support. Documentation of internal knowledge base for Support personnel basically non-existent.

Explore other reviews about HHAeXchange

5.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Food catered, fun team culture

Cons

None that I can think of

3.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Allows Full Remote Work, Has Good People, Company Has Good Benefits

Cons

During my time at the company there were illogical waves of hires and then layoffs. There was a lack of QA and refinement for what you'd expect at a software company. However, at the time I left they seemed to be making improvements.

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