2.0
Oct 10, 2023
Former employee, more than 1 year
Frisco, TX
Recommend
CEO approval
Business outlook
Pros
4 weeks of paid training
Cons
Software is robust with monthly updates, requiring continuous knowledge of those updates and any system functionality changes. Updates would oftentimes resolve one issue but "break" several others making it a challenge to support. Documentation of internal knowledge base for Support personnel basically non-existent.