Supportive team with interesting work, and a great place to grow - Service Desk Engineer HD IT Employee Review

they know how to please only in the begining

f you're considering working with this managed service provider, think again. My experience has been nothing short of disastrous. The company operates with a stingy mindset, cutting corners at every opportunity—even when it compromises service quality and client outcomes. The staff consistently demonstrate a lack of accountability and technical competence. Tasks are mishandled, escalations are ignored, and basic troubleshooting often turns into a guessing game. Leadership is equally ineffective: team leads are disengaged, unqualified, and more focused on deflecting blame than solving problems. The technical oversight is virtually nonexistent, and decisions seem driven by ego rather than expertise. This MSP feels like a sinking ship—disorganized, outdated, and resistant to change. If you're looking for reliability, professionalism, or even basic technical support, look elsewhere. There are far better providers who respect their clients and invest in capable teams.

Great place to work - Great variety of clients Allows for quick upskills in certain stacks

No real tenure in the staff