Fun While It Lasted - Anonymous employee HCSS Employee Review

3.0
Jun 23, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people at HCSS are great to be around. A lot of people are really helpful and kind, no matter what department you are in. The facilities on campus are also nice to use for a break in between work.

Cons

Some benefits that were available to employees, like ESOP and profit sharing, have been removed since being bought out by Thoma Bravo. The culture of the company feels like it's on a decline as more executives and employees are fully remote and there is a stronger presence of a traditional corporate environment. There doesn't seem to be a real concern for employees as there used to be before, except for a few changes like FMLA and maternity/paternity leave, and TB really just wants us to hit out numbers. However, with an obvious shift of culture and a growing lack of transparency from the executive team, there isn't much to incentivize employees to be hard-working, innovative, and sincere. I didn't get to experience too much time before TB, but the change is very night and day. I also think the performative efforts of HR mask a lot of the real issues that employees are trying to raise.

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HCSS Response
2y
Dear Employee, It’s warming to continuously hear how wonderful and welcoming each and every one of our employees are but we are sorry to hear that you’ve recently felt a decline in our culture. To address some of your concerns, our recent move from an employee-owned company to a privately owned one was made to assist HCSS with rapid growth and to ensure the continued success we’d all like the organization to have. The removal of the ESOP resulted in generous payment to many employees and profit sharing has continued at a double-digit rate. Certainly, the acquisition will bring about some change, but we never want our employees to feel as though their voices aren’t heard. As a result, we are working to enhance and provide a more inclusive environment/employee experience. A recent undertaking by HR to address employee feedback is conducting ‘Stay Interviews.’ These interviews will allow current employees to provide their experience in a safe environment to ensure any feedback they have can be shared. We know it’s not always easy to share your voice, but this communication is essential to us as a collective whole so thank you so much for sharing! We highly encourage you to reach out to your leaders and/or HR team to discuss these topics further. Please also feel free to email us at employeereviews@hcss.com.

Explore other reviews about HCSS

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing culture Great ability to move to roles Tech savy Remote Free lunch

Cons

None really at this time

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HCSS Response
1w
Thank you for taking the time to share your experience! We're thrilled to hear you've enjoyed our culture, growth opportunities, and flexibility. Creating an environment where people can learn, grow, and build meaningful careers is something we care deeply about, so it's wonderful to know that has been your experience. We appreciate you being part of the HCSS team and helping make HCSS a great place to work!
5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to learn and grow, they very open to questions so don't hesitate to ask. Very hands on with mentorship, ensure you are moving in the right direction.

Cons

no cons except the pay, but it's the typical salary for an intern.

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HCSS Response
1w
Thank you for the review and for being part of the HCSS team! It's great to hear that the mentorship and learning opportunities made a positive impact on your internship experience. We believe some of the best growth happens when people feel comfortable asking questions and getting hands-on experience, so we're glad that was your experience here. We appreciate the feedback and wish you continued success in your future career endeavors!
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