Good Company to Work For - Anonymous employee HCSS Employee Review

3.0
Aug 25, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good culture, benefits and opportunity to set your own path*. The employees (most of them) are great and make you feel welcomed from the first day. Pay is competitive and for the right fit, this is a company that can provide career growth.

Cons

Executive staff have too much authority. 90 day performance profile is not a very good indicator on performance. Need a better governance model.

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HCSS Response
4y
Thank you for your feedback! I am glad you appreciated the culture and the career opportunities that HCSS provides its employees. You mentioned “the right fit” in your review, and you couldn’t be more correct. We realize that HCSS isn’t for everyone, which is why “Be the employer of choice and the best place to work for people who fit” is a part of our Vision Statement. The executive staff at HCSS do have a lot of authority, and I would bet that most other successful companies would say the same. It is fair to say that we could improve our governance model, and that executive oversight into the day to day business can feel micromanaged at times. However, micro-management comes as a result of things not getting done. If objectives are being met, executives can take a step back. The Performance Profile is a means to evaluate new employees. This is of particular importance because we hire on ability more than experience. The Performance Profile tests your ability to perform in the role to which you were hired. Those with either ability or experience will succeed. Those with neither will not. We realize this is unique, and that some may not agree with this approach. We also agree that our direct management is great! As for executive management needing to be more “grounded”, I can only assume that you mean leaders with less lofty visions for the company. Innovation creates an environment for problem solving, fresh ideas, and improved processes. This can often create more work. But how else do you manage to grow at 18% for the past 8 years? We thank you for your feedback, both positive and negative. It helps us to further improve HCSS.

Explore other reviews about HCSS

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing culture Great ability to move to roles Tech savy Remote Free lunch

Cons

None really at this time

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HCSS Response
1w
Thank you for taking the time to share your experience! We're thrilled to hear you've enjoyed our culture, growth opportunities, and flexibility. Creating an environment where people can learn, grow, and build meaningful careers is something we care deeply about, so it's wonderful to know that has been your experience. We appreciate you being part of the HCSS team and helping make HCSS a great place to work!
5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to learn and grow, they very open to questions so don't hesitate to ask. Very hands on with mentorship, ensure you are moving in the right direction.

Cons

no cons except the pay, but it's the typical salary for an intern.

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HCSS Response
2w
Thank you for the review and for being part of the HCSS team! It's great to hear that the mentorship and learning opportunities made a positive impact on your internship experience. We believe some of the best growth happens when people feel comfortable asking questions and getting hands-on experience, so we're glad that was your experience here. We appreciate the feedback and wish you continued success in your future career endeavors!
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