Pros
For an entry level recruiting job, Scouts offers a fairly competitive starting salary. Additionally, there are probably 500 coffee/creamer/sweetener combinations! Drinking each combination is probably as interesting of a challenge as staying employed is! The biggest pro of HealthCare Scouts, which makes the cons all the sadder, is the wealth of talent in the building. While every organization simply has some who are better than others, the internal talent across the board is incredible. Scouts does read these reviews and takes them incredibly personally. Not enough to actually reflect on the negative things people say, but just enough to get angry by them and take that anger out on a room of people who didn't write them.
Cons
The organization is riddled with a constant stream of change, stress, and anxiety. So why the constant stream of change/stress/anxiety? Scouts suffers from an identity crisis, believing itself to be on the cusp of being a $100M company while not being within even $75M of that figure. The CEO believes recruiters are entirely mix-and-match, that anyone can turn any order into a financial windfall that lands largely in his pocket. The result is, shockingly, an entire workforce that feels like they don't matter. Beyond that, the CEO runs this organization by simply listening to the next newest person in the room. The previous President, who had built the company from start-up to successful start-up was ousted when a new COO was appointed who had a new set of ideas. Recently, a new COO has been appointed with a brand new set of ideas. There is no doubt that this cycle will continue and I think it is becoming more and more apparent. And maybe that isn't really anyone's fault, as the CEO routinely makes an appearance to....express his lack of satisfaction, no matter how good things are going. While the current President and COO are full of ideas, some of them not even that terrible, their lack of industry knowledge gives those ideas almost zero credibility. Recently the COO asked a question about a basic tenant of the organization's core focus that would have gotten a recruiter fired. Any real question from a recruiter is met with answers ranging from a runaround of old war stories from the days when "recruiters ran full desks" to words that don't make sense in the order they are arranged in. Recruiters are encouraged to voice their concerns, however, recently a meeting was held where all of those concerns had been written down and regurgitated back to us as weapons, not protected conversation like we were led to believe. The organization is constantly changing, which is fine, as change is a good thing. The only problem is the change is reactionary, haphazard, and poorly implemented. You cannot change something just to change it again 6 weeks later; you can't install someone in a position of leadership to sack them 6 weeks later, and you can't change something in January of 2014, change it 15 more times, and then return right back to where you started in January of 2015. The sad part about the culture is there is distrust literally everywhere. You have people at every level of the organization who listen out for information so they can rat out their co-workers to improve their positions in the eyes of leadership. It's sad because these "rats" might be 5% of the organization, so it's not everyone, but it's certainly enough. Beyond that, there isn't any job security to speak of, which is kind of scary if you are a mid-20s guy or gal and you are looking to establish a steady career in the industry, as recruiting is a pretty sweet way to make a buck if you can stand the tedium.